At Trade Hut Direct we know how important peace of mind is when you are shopping for your next big purchase. This is why as standard we offer a one year warranty on all our products. 

Should an issue arise with the product you have purchased then we are here to help to get it resolved as quickly and efficiently as possible.

Many of the main brands we work with have their own processes in place should you encounter an issue with you product. We have listed below some of the brands which require you to follow their own return process to ensure you receive the best service and quickest resolution - our team are on hand to assist you should you be unsure.

More warranty information for our other top brands can be found by visiting the brands website. Most manufacturers require you to register your power tool within 30 days of purchase. Please read the fine print to see whether your tool qualifies and the terms & conditions for the warranty. 

If your brand isn't listed below please contact our customer services who will be able to advise the best course of action or alternatively you can check our Returns Policy.

Dewalt offer a 30 day money back credit period should your product be faulty and you would like a refund, you must also provide your proof of purchase. 

If your purchase is over the 30 day period you can take your order to any Dewalt approved repair agent in your area, it will be repaired free of charge as long as you have your proof of purchase within the 12 month period warranty period (3 year on Dewalt XR range if registered with Dewalt within 28 days of purchase). The Dewalt item does not come back to us as the seller, you as the consumer are to liaise with the manufacturer directly so you receive the correct advice and service. Returns are for warranty only, if an item is damaged in transit please report to our customer services and sign the parcel as damaged with the courier. More information regarding returns can be found in our Returns Policy. 

https://mydewalt.dewalt.co.uk/mydewalt/register/

Hitachi offer a 7 day money back credit period should your product be faulty and you would like a refund, you must also provide proof of purchase.

If your purchase is over the 7 day period you can take your order to any Hitachi approved repair agent in your area, it will be repaired free of charge as long as you have your proof of purchase within the 12 month period warranty period (3 year on lithium range if registered with Hitachi within 28 days of purchase). 

The Hitachi item does not come back to us as the seller, you as the consumer are to liaise with the manufacturer directly so you receive the correct advice and service. Returns are for warranty only, if an item is damaged in transit please report to our customer services and sign the parcel as damaged with the courier. More information regarding returns can be found in our Returns Policy.

Karcher offer a 28 day money back credit period should your product be faulty and you would like a refund, you must also provide your proof of purchase. 

If your purchase is over the 28 day period you can call the Karcher Helpline 01295 752 200, it will be repaired free of charge as long as you have your proof of purchase within the 12 month period warranty period. The Karcher item does not come back to us as the seller, you as the consumer are to liaise with the manufacturer directly so you receive the correct advice and service. Returns are for warranty only, if an item is damaged in transit please report to our customer services and sign the parcel as damaged with the courier. More information regarding returns can be found in our Returns Policy. 

Dyson offer a 28 day money back credit period should your product be faulty and you would like a refund, you must also provide proof of purchase.

If your purchase is over the 28 day period you can return your order to Dyson or an approved repair agent in your area, it will be repaired free of charge as long as you have your proof of purchase within the 12 month period warranty period (longer if Dyson offer an extended warranty)

The Dyson item does not come back to us as the seller, you as the consumer are to liaise with the manufacturer directly so you receive the correct advice and service. Returns are for warranty only, if an item is damaged in transit please report to our customer services and sign the parcel as damaged with the courier. More information regarding returns can be found in our Returns Policy.

AEG offer a 14 day money back credit period should your product be faulty and you would like a refund, you must also provide proof of purchase.

If your purchase is over the 14 day period you can take your order to any AEG approved repair agent in your area, it will be repaired free of charge as long as you have your proof of purchase within the 12 month period warranty period. 

The AEG item does not come back to us as the seller, you as the consumer are to liaise with the manufacturer directly so you receive the correct advice and service. Returns are for warranty only, if an item is damaged in transit please report to our customer services and sign the parcel as damaged with the courier. More information regarding returns can be found in our Returns Policy.

Ryobi offer a 14 day money back credit period should your product be faulty and you would like a refund, you must also provide proof of purchase.

If your purchase is over the 14 day period you can take your order to any Ryobi approved repair agent in your area, it will be repaired free of charge as long as you have your proof of purchase within the 12 month period warranty period. 

The Ryobi item does not come back to us as the seller, you as the consumer are to liaise with the manufacturer directly so you receive the correct advice and service. Returns are for warranty only, if an item is damaged in transit please report to our customer services and sign the parcel as damaged with the courier. More information regarding returns can be found in our Returns Policy.